Terms and Conditions

Services Provided
I offer virtual Spanish and English tutoring sessions via Zoom for children and adults. Sessions are personalized to meet each student’s learning goals.

Booking and Payment

• All sessions must be booked in advance through my website or by direct arrangement.
   
• Payments must be made before the session begins, either via the website’s secure payment system.
   
• Prepaid packages are available and expire according to their specified terms.
   

Cancellations and Refunds

• Cancellations or rescheduling require a minimum of 24 hours’ notice.
   
• Cancellations with less than 24 hours’ notice may be charged in full.
   
• Refunds are only provided if the session is canceled by the tutor or due to technical difficulties on the tutor’s end.
   

Technical Requirements

• Students must have a reliable internet connection and access to Zoom.
   
• The tutor is not responsible for technical issues on the student’s side that prevent attendance.
   
• It is the student’s responsibility to ensure their device is charged and ready before the session.
   

Session Conduct

• Students and guardians agree to maintain respectful and appropriate behavior during sessions.
   
• For younger students, an adult should be nearby to assist and support learning.
   

Confidentiality and Privacy

• All personal information collected for tutoring purposes will be kept confidential and not shared without consent.
   
• Sessions will not be recorded without prior agreement.
   

Limitation of Liability

• Tutoring sessions are educational support and do not guarantee specific results.
   
• The tutor is not liable for any indirect, incidental, or consequential damages arising from tutoring sessions.
   

Changes to Terms

• Terms and conditions are subject to change. Any updates will be communicated in advance via email or posted on the website.