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Terms and Conditions

Services Provided
I offer virtual Spanish and English tutoring sessions via Zoom for children and adults. Sessions are personalized to meet each student’s learning goals.

Booking and Payment

  • All sessions must be booked in advance through my website or by direct arrangement.
     
  • Payments must be made before the session begins, either via the website’s secure payment system.
     
  • Prepaid packages are available and expire according to their specified terms.
     

Cancellations and Refunds

  • Cancellations or rescheduling require a minimum of 24 hours’ notice.
     
  • Cancellations with less than 24 hours’ notice may be charged in full.
     
  • Refunds are only provided if the session is canceled by the tutor or due to technical difficulties on the tutor’s end.
     

Technical Requirements

  • Students must have a reliable internet connection and access to Zoom.
     
  • The tutor is not responsible for technical issues on the student’s side that prevent attendance.
     
  • It is the student’s responsibility to ensure their device is charged and ready before the session.
     

Session Conduct

  • Students and guardians agree to maintain respectful and appropriate behavior during sessions.
     
  • For younger students, an adult should be nearby to assist and support learning.
     

Confidentiality and Privacy

  • All personal information collected for tutoring purposes will be kept confidential and not shared without consent.
     
  • Sessions will not be recorded without prior agreement.
     

Limitation of Liability

  • Tutoring sessions are educational support and do not guarantee specific results.
     
  • The tutor is not liable for any indirect, incidental, or consequential damages arising from tutoring sessions.
     

Changes to Terms

  • Terms and conditions are subject to change. Any updates will be communicated in advance via email or posted on the website.

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